Privacy & Cookies Policy

It is a pleasure to welcome you to our website LURABO.COM
Our mission is to provide "personal" luxury so not only will we make every effort to create for you luxury items that should become part of your very own personal treasures but we shall also pay particular attention to your privacy. With this in mind, LURABO.COM has been designed to keep the need to collect your personal data to the very minimum but we do invite you to still read our Privacy & Cookies Policy carefully and to not hesitate to contact us if you have any query.

1. Introduction & General Terms
LURABO.COM is a website owned by "LURABO di A.P. Bonaccorso",  herewith shortened to LURABO (see below 2. for full details)
LURABO is committed to protecting your information when you are using its services. This Privacy & Cookies Policy applies when you visit LURABO.COM be it with or without purchasing any product, when you register on the site, when you use our services for purchasing products and it relates also to our use of any personal information you provide to us online, on mobile, over the phone (including text), by email, in letters or correspondence.
Since personal data of users of the website LURABO.COM and of customers of LURABO will be processed by LURABO in Italy, any processing of personal data will be conducted in compliance with applicable the Italian and European laws.

By using this site, you accept the practices described in this Privacy & Cookies Policy. If you do not want to accept the practices described in this Privacy & Cookies Policy, please do not use the site.

In order to provide you with our services we sometimes need to collect information about you. The collection of specific information becomes a necessity for making a purchase, for requesting to receive newsletters or any other information which you ask us to provide you with.

This Privacy & Cookies Policy explains the following:
-what information LURABO may collect about you;
-how LURABO will use information collected about you;
-when LURABO may use your details to contact you;
-whether LURABO will disclose your details to anyone else;
-your choices regarding the personal information you provide to us;
- the use of cookies on LURABO.COM website and how you can reject these cookies.
LURABO is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all Italian and European laws concerning the protection of personal information. The main guidelines are found in the European Union Directive 2002/58 known as "E-Privacy Directive" and in the EU Directive 2009/136 which has amended it introducing some changes with a particular focus on the use of cookies.

LURABO.COM website may contain hyperlinks to trusted websites owned and operated by third parties. These third party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them when you land on their pages or contents. They will govern the use of personal information you submit, which may also be collected by cookies whilst visiting these websites. Athough we shall only have links to trusted websites, we do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. Who are we?
LURABO.COM is a website owned by:

herewith shortened to LURABO.
LURABO is also the Data Controller.

3. What information will LURABO.COM collect?
When you participate in, access or sign up to any of LURABO's services, activities or online content, such as newsletters, message boards, telephone or text or you fill in an online registration we may receive personal information about you. This can consist of information such as your first name, last name, email address, full postal address including country, city and province, telephone and/or mobile number,  date of birth, depending on the activity.
IMPORTANT: please note that all sensitive data regarding means of payments such as credit cards and Paypal accounts DO NOT transit through LURABO.COM but DIRECTLY AND ONLY on the secure Paypal gateway and therefore we NEVER have access to such data.

By submitting your details, you enable LURABO (and where applicable its contractors) to provide you with the services, activities or online content you select.

Should we need to ask you for further information and data we shall then provide further information as to why we are collecting your information and how we will use it.

LURABO may use cookies (see section "COOKIES" below for full details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet) from visitors to LURABO.COM

4. How will LURABO use the information it collects about you?
LURABO will use your personal information for a number of purposes including the following:
- to provide requested services, activities or online content and to deal with your requests and enquiries;
- for "service administration purposes", which means that LURABO may contact you for reasons related to the service, activity or online content you have signed up for, as set out in section 5 below (e.g. to provide you with password reminders or to notify you that a particular service, activity or online content has been suspended for maintenance);
- to contact you about a submission you have made, including any content you provide;
- to provide you with information about our services, activities or online content;
- to use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits from different countries;

Where LURABO proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.

5. When will LURABO eventually contact you?
LURABO may contact you:
- in relation to any service, activity or online content you have signed up for in order to ensure that LURABO can deliver the services/products to you (send order confirmation, invoice, updates about order etc);
- in relation to any correspondence we receive from you or any enquiry, comment or complaint you make about LURABO products or services;

6. Will I be contacted for marketing purposes?
Our mission is to create "personal" luxury for you and we strongly believe that nowadays time and privacy are the most precious of all luxuries so we shall NEVER contact you by phone just for marketing purposes.  We shall keep you informed by simple email about novelties or special initiatives only if you will have specifically asked/agreed to receive such kind of information.

If you register on the website for the newsletter we shall add all the information you will have filed in to the list of those who requested to receive the newsletter but we shall not use, rent or resell such information for any use different from the newsletter you will have requested.

7. Will LURABO share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in section 8 below. Generally, we will only use your information within LURABO but we do rely on trusted third parties to carry out specific technical duties and in particular:
- DHL (the E-Commerce/Parcel Business Unit of Deutsche Post AG) for shipping
- PAYPAL (Europe) S.à r.l. et Cie, S.C.A  Luxembourg  for payment gateway services
and these will have to process some information on our behalf to ensure you get the service and/or products you have asked for. These companies are bound by law not to use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information following a request from them.

8. Offensive or inappropriate content on LURABO.COM website
If you post or send offensive, inappropriate or objectionable content anywhere on or to LURABO.COM website or otherwise engage in any disruptive behaviour we may use your personal information to stop such behaviour.

9. Users aged under 18
If you are aged under 18, please get your parent/guardian's permission before you provide any personal information. Users without this consent are not allowed to provide us with personal information.

10. How long will LURABO keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity and as long as is set out in any relevant contract you hold with LURABO corporate retention schedule (example: fiscal and law prescriptions which require to store contracts, info etc for a minimum of 5 years).
If you cancel your registration as a LURABO.COM website member and your account is deleted while we cannot use the personal information we shall still store it for the time that might have to keep record for.

11. Can I find out what personal information LURABO holds about me, ask for corrections or deletions?
You have the right to request a copy of the personal information that LURABO holds about you and to have any inaccuracies corrected. We shall require you to prove your identity with 2 pieces of approved identification. We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other question about this Privacy & Cookies Policy
- by email to:

- by post to:
Lurabo - att. Antonio P. Bonaccorso
via Luigi Canonica 54
20154 Milano - Italy

Should you need prompt assistance, you may call our offices:

 

12. Cookies Policy
Cookies are used by the LURABO.COM website only to ensure that we provide the services requested by the customer and eventually to improve the website, they DO NOT COLLECT INFORMATION THAT IDENTIFIES A USER, THEY ARE NOT USED FOR MARKETING OR ADVERTISING and are NEVER SHARED WITH THIRD PARTIES for such purpose. We still invite you to read all of our Cookies policy here below for further information.
If you continue without changing your settings, we shall assume that you are happy to receive all cookies used by the LURABO.COM website. However, if you would like to, you can change your cookies settings at any time by acting on your browser settings.

12.a)   What is a cookie?

A cookie is a text file that contains a small amount of data, which often includes a unique identifier that is sent to your device be it computer, tablet, mobile phone etc (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.
Cookies do lots of different jobs which range from being essential for a website for working to providing targeted ads, analytics etc. The variety of tasks that can be carried out by cookies calls for different levels of authorization going from no need for it to express consent before they can be downloaded by the website.
We have categorised cookies as found in the ICC UK Cookie Guide published by the United Kingdom International Chamber of Commerce because we feel it offers the most comprehensive protection and clear approach for the users.

Category 1: strictly necessary cookies (they enable services you have specifically asked for)

These cookies are essential in order to enable you to  
move around the website and use its features, such as
accessing secure areas of the website. Without these
cookies services you have asked for, like shopping
baskets or e-billing, cannot be provided.

By using our LURABO.COM website, you agree that we can place
this type of cookies on your device.

Category 2: performance cookies (they collect absolutely anonymous information about pages visited)

These cookies collect information about how visitors use
a website, for instance which pages visitors go to most
often, and if they get error messages from web pages.
These cookies don’t collect information that identifies a
visitor. All information these cookies collect is aggregated
and therefore anonymous. It is only used to improve how
a website works.

By using our LURABO.COM website, you agree that we can place
this type of cookies on your device.

We DO NOT use cookies of such type from third parties or to retarget ads.

Category 3: functionality cookies (they remember choices to improve the use experience etc)

These cookies allow the website to remember choices
you make (such as your user name, language or the
region you are in) and provide enhanced, more personal
features. For instance, a website may be able to provide
you with local weather reports or traffic news by storing
in a cookie the region in which you are currently located.
These cookies can also be used to remember changes
you have made to text size, fonts and other parts of web
pages that you can customise. They may also be used to
provide services you have asked for such as watching a
video or commenting on a blog. The information these
cookies collect may be anonymised and they cannot track
your browsing activity on other websites.

We DO NOT use this category of cookies which would require express consent before being downloaded to your device.

Category 4: targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant
to you and your interests They are also used to limit
the number of times you see an advertisement as well
as help measure the effectiveness of the advertising
campaign. They are usually placed by advertising
networks with the website operator’s permission. They
remember that you have visited a website and this
information is shared with other organisations such as
advertisers. Quite often targeting or advertising cookies
will be linked to site functionality provided by the other
organisation.

We DO NOT use this category of cookies which would require express consent before being downloaded to your device.

12 b) Third Party Cookies in embedded content or sharing tools on LURABO.COM pages

Please note that during your visits to LURABO.COM websites you may notice some cookies that are not related to LURABO.COM
To support our contents on the website we sometimes embed photos and video from websites such as, for example, YouTube or Flickr. As a result you may be presented with cookies from these websites. LURABO does not control the dissemination of these cookies. You should check the relevant third party's website for more information about these.
You may also use "share" or "like" buttons on pages of the LURABO.COM website which enable to share contents or opinions through a number of social networks. When you click them a cookie may be set by the service you have chosen, LURABO.COM does not control the dissemination of such cookies and for more information you should look up the privacy policies of these social networks.

12 c)  LURABO.COM cookies and how to reject cookies

If you wish to control what cookies are set on your device through the LURABO.COM website then you can typically find out how to do this in the "Security" section of the browser you are using under a heading similar to "Managing cookies".
It is important to note that if you change your settings and block certain cookies, this means that certain personalised features cannot then be provided and accordingly you may not be able to take full advantage of all of the websites' features and possibly not even be able to place an order.

13. Do Not Track (DNT) browser setting
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies.
However a uniform standard has not yet been adopted to determine how DNT requests should be interpreted and what actions should be taken by websites and third parties so we cannot guarantee that it will work while browsing our website.

14. Changes to LURABO's Privacy & Cookies Policy
This Privacy & Cookies Policy may be updated from time to time so you should check it each time you submit personal information to LURABO. The date of the most recent revision will appear on this page. If you do not agree to these changes, please do not continue to use LURABO.COM website to submit personal information to LURABO. If material changes are made to the Privacy & Cookies Policy we will notify you by placing a prominent notice on the website for a reasonable period of time.

15. Contacting LURABO about this Privacy & Cookies Policy
If you any questions or comments about this Privacy & Cookies Policy please contact the Data Controller

- by email to:

- by post to:
Lurabo - att. Antonio P. Bonaccorso
via Luigi Canonica 54
20154 Milano - Italy

Should you need prompt assistance, you may call our offices:

16. The rights of Users
Users have the right, at any time, to know whether their personal data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Privacy & Cookies Policy was last modified on the 14th June 2014

LURABO - Milano